Why can’t I get my laptop to work with the sc5000 and x1800


I have tried all the cables from usb out to the Ethernet cable and connected them all to my laptop and then opened serato but it’s not connected. When I put the usb cable in the usb 1 on the x1800 it connects to serato because I have downloaded the drivers of both the sc5000 and the x1800 but the computer media source icon on the SC5000 doesn’t show up. I have tried everything but nothing seems to work.

Am I doing something wrong, can anyone help?


Have you connected both the SC’s via a usb3 cable to the laptop also?


Think I’ve seen somewhere, where the solution looked like this: From Player 1 to Player 2 to laptop Mixer to laptop


The Players have to be connected via USB to the computer not via LAN.

  1. Make sure you have purchased Serato DJ standalone license. Because you have a controller that comes with Serato e.g. MCX8000 , DDJ SX etc does not mean you have a licence

  2. Connect your X1800 via USB to the laptop

  3. If you have more than 3 USB sockets on your laptop connect each SC5000 to the laptop with USB CABLES

  4. If you don’t have 2 spare USB sockets, you can daisy chain the SC5000 ie Player 1 connected to Player 2 via USB, then Player 2 is connected to the laptop via USB

Serato DJ should work fine and you should be able to use your players as controllers.

If all that fails…contact support