USB devices are recognized by the Prime 2

Engine DJ Hardware Standalone Controllers
1

I have a problem with the Prime 2 it does not recognize the usb 2.0 keys Some yes some no are all formatted in exfat (all from the same kingston brand) Someone had the same problem as me

2

Hey @Fabio - Does this happen with a specific USB stick? Perhaps reformatting as FAT32 may resolve it?

4

Thanks for your interest, but with the usb of the same brand some go some others don’t i tried to reformat in fat32 but it doesn’t solve the problem

5

Hey Fabio - Ok. It’s probably best we connect you with technical support to have a closer look. Feel free to DM me your number and email so I can connect you with a team member.