Switch the unit to controller/computer mode.
See above.
The only caveat (or maybe advantage) is that you won’t be able to use the Prime 2 with Serato - but VDJ has native support and can stream directly - no OBS required.
That’s a problem because that means I still have to invest money into paying for virtual DJ. And I know it doesn’t cost much but with the advanced technology that they have in this standalone system, there has to be some kind of way, through a firmware update, for us to route the audio out through the USB while it’s in standalone mode…
Other controllers by other companies can do this already.
We, the consumers of Denon products, should not be forced to buy hardware or software from another company in order to be able to stream from a standalone Denon product…
Did any advertising or point-of-sale leaflet say that it would do this?
Although a cheap n cheerful behringer audio interface would do for streaming, you’d be better off considering something like an M-Audio M-track or one of the Focusrite interfaces for this.
Obviously some of the models higher up in the Prime range have “broadcast mode” or built-in functionality, and I guess that’s part of what makes the pricing different.
Controllers, yes - and the Primes can be switched to controller mode. If it’s in standalone mode then it’s not a controller.
You can stream from the standalone product. Just connect the audio output to the audio input of your computer. Please don’t complain about having to buy an audio cable 
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Okay. you condescending a__hole. except for not every computer has an audio input.
But you didn’t even consider that option…
You just came here to disparage somebody and try to make them feel bad but it’s not going to work.
My computer has USB 3.0. and that’s it. No headphone jack. No microphone jack. No firewire cable or anything else. Only USB 3.0 jacks…
So since you’re the master of everything and know all, what do you suggest I do?
Let me guess, buy an audio interface. And that’s exactly what brings me here.
It would be very very easy for Denon to allow us to route the audio out through the USB in a firmware update…
Multiple people have asked for this option and those threads get locked…
Seems to me like they are actively ignoring this for some reason and I’m just trying to understand why…
Nobody asked you to comment here with your condescending tone telling people to not complain about buying a cable…
Because even if they made a dual XLR to a 3.5 mm trrs connection, it wouldn’t do any good for me because I don’t have that input…
So, I am left with USB only as an option. Which means I would need to go out and purchase a second piece of equipment, IE and audio interface, or ask the maker of my high-tech piece of audio equipment to creative firmware patch that allows the audio to be routed out through the USBs while in standalone mode…
Since I’ve noticed several other users requesting this I figured since those threads were locked it’s about time to start another one to show Denon that streamers are serious about wanting USB audio…
If you can’t understand this need then it obviously just doesn’t apply to you and your individual setup. That doesn’t negate it for everyone else. This is a very real need in the streaming DJ community…
So I don’t care if you don’t need it or not, many of us do…
That doesn’t make the need any less important just because you don’t need it…
At no point in my request or any of my replies up until this one had I been anything but kind understanding, and forthright in my honest inquiry. So your condescending BS was not needed, not welcome, and serves no purpose other than to make you look like a jerk…
Have a lovely day…
P.s… Yes, even in standalone mode the prime is still a controller. It’s controlling engine OS which is built in. So yes, it’s still a controller, yes even in standalone mode, you need to really think things out before you start spouting off incorrect information…
You’ll need to fill out a request suggestion form rather than a post. Then if the suggestion gets a high number of votes, denon might look to see if the hardware can possibly be used that way. If the hardware can’t be used that way then the suggestion might get annotated by a denon r&d person as “cannot be implemented” or some such
I’ve definitely attempted to try to make a post in the feature request section but it tells me I need to tag my post with two tags category tags whatever they call them and I can’t figure out how to do that. There’s no drop down menu on my end and hashtags don’t work so I guess I’m doing something wrong and that’s my fault I suppose but I just can’t figure out how to make a post in that section. Trust me I ripped some of my own hair out trying to figure it out because there’s no drop down menu but it keeps rejecting my post for not being properly tagged but I can’t figure out how to tag it
…and it was your choice to buy that particular computer. You choose to buy a computer with no audio interface then complain when people suggest that’s what you need? Hmmm.
I never said an any point that I don’t need it, so heaven knows where you got that from. I do understand though, the concept of a standalone DJ system vs a controller that requires a computer.
You insist on having USB audio output, yet using the unit in controller mode (where this is functional) is apparently not good enough. It’s not my fault your computer doesn’t have audio I/O and it’s not my fault that you refuse to switch the unit to controller mode in order to use the USB audio…
It seems you’re not aware that there’s a flaw with the USB audio output on these units anyway. The record signal has been set very low by Denon, which means that you’ll probably have to end up buying an audio interface to get around that anyway.
Glad to be of assistance.
How do one use the USB for audio out in controller mode. The Prime 4 has only one USB output port to connect to a computer.
I assumed one can only get audio via the DJ software or virtual audio routing software eg loopback running on the Computer and not through the Prime4 hardware.
Serato does NOT work on the Prime 2 at all… it just doesn’t. they want me to buy Virtual DJ and run my high tech stand alone unit as a PC controller for VDJ, AND virtual cable the sound into my streaming software, so i can overtax my PC and burn it up… that’s their solution… you know, cuz I’m stupid and wrong to ask DENON for a simple firmware update with an audio patch that clones the sound to USB when the unit is in stand alone mode…
it leads me to believe that they don’t even understand my request at all…
Why the F__K should I be FORCED to NOT use my system as designed? Why the F__K would I have got a stand alone if i wanted to use it as a VDJ controller? Why the F__K should i be forced to overtax my pc??
no one has given a good reason why DENON can’t create a usb audio patch, and merge it in with a future update… not 1… The hardware in a Prime 2 can handle this… they just need to code it in…
Most other controllers with an o.s. can do this out of the box…
but I’m the bad-girl for asking… I get it… I’m just a girl, I must be stupid…
pish!!!
Hey there,
I believe people were suggesting alternatives whilst you wait for confirmation.
You are not the first person requesting and it even predates the live streaming era.
The engineers must have considered it and their may be technical limitations. I’m just guessing.
I do hope you find a solution that helps meet your needs.
PS
Notice I didn’t mention you should get a Behringer whilst you wait
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@DJ_Lys_2 You don’t have to get angry, unfortunately there are requests that have been standing still for some years. Sometimes there are problems implementing them or sometimes they prioritize other requests. Surely they (Denon JD Team) have understood what you are asking. Maybe one day they will implement it, maybe not. Nobody knows. But you are right: it would be useful to have USB audio output, but none of us can do anything to satisfy you.
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No - not necessary. VDJ streams directly to many common services.
Even if it didn’t and you used OBS etc. it won’t overtax your computer - unless your computer happens to be underpowered.
No - using the Prime as a controller (so USB audio functions) is as designed. Using it standalone (so no USB) is also as designed. What you’re requesting is “not as designed”.
No one’s FORCING (sic) you to do anything. Also, if you have an underpowered computer, that’s not down to us or Denon.
I experienced better results running OBS and DJ software on separate computers.
When i was just using my Macbook pro, OBS CPU meter was in the 60-70%, i was having frame freeze.
Then i was running 2 Cameras feed, Serato, Mixemergency, OBS studio, OBS visuals, Green Screen, and Monitoring the Live feed on a single Macbook Pro.
2017 MBP Intel i7 2.9ghz Quad core, 16gb RAM, 4GB Radeon GPU
Its not an under powered unit.
Now i have Ryzen desktop PC dedicated to OBS. The OBS CPU meter is 3 to 5% with all the visuals etc.
Just leave me alone, leave my thread alone, and go somewhere else and harass somebody else…
You’re not contributing anything positive to this comment threat at all. All you’re doing is belittling me and talking to me like I’m fcking stupid for requesting a simple firmware patch.
I’ve told you about 15 times on two different threads that I do not want to run my standalone unit as a software controller. But you don’t care about that. I also told you that I don’t want to over tax my system by running multiple pieces of software at the same time because I know the limitations of my computer. But you won’t accept that so please just go away…
Nothing you said has contributed anything positive to this conversation at all so just go away…
It’s ok to request a feature, in fact they’ve even got a preset form in the suggestion section of the forum.
The forum also has a voting system. When a suggestion gets more and more votes, the developers can then see the importance or popularity of each idea.
When an idea is picked by the developers whatever programming or settings they prepare, then goes through beta testing to ensure that no existing features or other pending implementations are jeopardised.
Some requests have been in that process have been there for over 3 years. Even for ideas which might have been described as easy, essential, sales enhancing, quick etc,
Also, when it’s considered that the developers are always always working on whatever approved ideas are pending at that time on a roadmap, you could be looking at years for your request to be worked on and reach a public firmware release.
If you’re looking to stream out, sooner, you may need to look at passing your primes analogue audio outputs to a digital system that can stream any feeds it gets. Alternatively, you could record the audio and video into an mp4 file then upload that to a suitable site. Ok it wouldn’t be “live” but then again is “live” all that important to stream audiences?
Hello everyone,
Apologies for letting this get as long as it did without an answer. The Prime 2 hardware is not capable of sending the audio over the USB port, so there is no possibility that a future firmware update can add this functionality.
The best way to hook this up to your computer would be to use an audio interface.
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You’re right. I was answering based upon the use case described above.
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