Hi Everyone, I’ve been loving my players until now.
One of the players has multiple failures, resetting it’s self to the source select screen over and over with no warning in the middle of a set and also throwing up an error message that says “The following peripherals did not come online during boot - SC5000 Display (00.21)” I can click update FW or Ignore and both crash the device.
Firmware is the latest version.
The retailer - DJ Kit can’t help as it’s out of warranty by a couple of months and I called Inmusic Brands who want to charge me to repair the unit.
I feel utterly ripped off having spent a lot of money on a premium player, only for it to fail a couple of months over the pitifull year warranty in what is clearly software/hardware malfunction.
Has anyone had either of these issues and had them rectified? I’ve been a massive advocate of these players and now I’m kinda wishing I’d just stuck with Pioneer.