Platter doesn't function properly in vinyl mode


Hello all, Just bought an MCX8000 and all was well until I tried to activate “vinyl” mode on platters. It will not operate as vinyl but still works in non vinyl mode. If I turn the vinyl mode of and then press and HOLD the button, then it operates properly. I have all the latest firmware and updates, It does this when using Serato or in standalone mode. Help. Did I miss something or do I need to return it?


Hi @DJWarlock817,

This could be a hardware problem. I’ll have one of our Tech Support agents reach out to take a closer look.


Hello you have tried to change the sensitivity of the jogwheel in the “utility” menu to access it must hold down the key 2 to 5 seconds! For my part I set the sensitivity to 4 and since the vinyl function function perfectly and can scratch without worry latency