I recently got my Denon Prime 4, and just installed my SSD drive. I tried several times to transfer crates or playlists to my device via USB from my Macbook Pro. Every single transfer I’ve tried has resulted in the “Packing Failed” / “Packing was interrupted” message, and nothing transfers. I’ve formatted my drive multiple times using exFAT, and can’t get it to work. (The drive works fine, I have no issues accessing it in Mac OS Catalina).
I have successfully transferred those same playlists and crates onto a USB thumb drive, and they read fine on my DP4. The music files aren’t corrupt – I’ve tried a lot of different playlists and crates with different files in them. I’ve used those files without any issue in Traktor and Rekordbox, and played them in CDJs.
What could be causing that issue? What further troubleshooting steps can I take? Would appreciate any tips!