MC6000MK2 bass dropping out channel 2

[djeddiegene]

No Bass in channel 2 - rebooted - toggled input (line - pc) back and forth) and bass kicked in. Fine rest of event.

Happened again upon booting but toggling input didn’t work. Rebooted twice - no help - kept loading tunes into it - checked all cables in rear - finally kicked in for the rest of the event. Fortunately I have two computers but only one can be used with the controller functions. I take great care of my stuff and Im am NOT HAPPY WITH THIS CONTROLLER CURRENTLY.

As a full time Dj for 25 years you can’t perform high profile events with unreliable equipment

[Jay_DenonDJ]

Hi @djeddiegene, sorry to hear this. I suggest contacting out global customer support for assistance and advice: https://www.denondj.com/support

Regards J

[djeddiegene]

@djeddiegene

No Bass in channel 2 - rebooted - toggled input (line - pc) back and forth) and bass kicked in. Fine rest of event.

Happened again upon booting but toggling input didn’t work. Rebooted twice - no help - kept loading tunes into it - checked all cables in rear - finally kicked in for the rest of the event. Fortunately I have two computers but only one can be used with the controller functions. I take great care of my stuff and Im am NOT HAPPY WITH THIS CONTROLLER CURRENTLY.

As a full time Dj for 25 years you can’t perform high profile events with unreliable equipment

Looks like they don’t support the mc6000mk2 at this site. Any other ideas? Can’t complete the inquiry form without a supported item with serial number.

[Jay_DenonDJ]

Hi Eddie, please contact UK Support Direct: uksupport@inmusicbrands.com

I’ll look into the above.