Issue with ground loop in mc7000

#1

Im having a problem with my MC7000, the internal ground in my mc7000 is not working. when in vinyl mode and place my hand on the platter to scratch, it does not work how ever if i place my hand on the mc7000 and while placing my hand on the controller and scratching, it works. how can i get this fixed? I’ve tried everything.

#2

Hey @djelusivemusic, thanks for posting. Sorry to hear about your MC7000, since you’ve tried your own methods of troubleshooting, we recommend reaching out to our Technical Support team for assistance if you haven’t done so already. Fill out a support form here: https://www.denondj.com/support