We have an issue here where one of the SC6000Ms is stuck in a Restart Loop where it says: “Updating SC6000M Motor to 04.04”
- While playing, the motor suddenly stopped moving, and became unresponsive. Cannot play tracks. Screen was still working (Video 1)
- Ejected Harddisk no problem
- Powered off the unit and then powered on
- Unit became stuck in a Restart Loop (Video 2)
- Holding the power button to get the unit to restart
- Force update the unit via Mac (Video 3)
Please help. It’s a month old unit.