Error message when updating to 1.5

Legacy Products Engine PRIME
1

I keep getting an error message stating download failed when updating the software to 1.5. is anyone else getting this?

2

Where in the progress, is it saying Download Failed?

When you try and download from the Denon website? (Mac or PC?)

3

And just to make sure… its the Engine Prime 1.5.0 you are trying to download, right? The reason why I´m asking, is that you posted it in the Prime 4 category (which is Engine OS) and not in the Software-category.

And you can´t install Engine Prime on the Prime 4…it is only for music management on your pc/ mac.