Engine trouble on computer

just changed to engine today and for some reason it loaded once and now the app doesnt load and show anymore.

I have the icon on my task bar ans it load and then i can t open it.I get the message A version of engine prime is aleredy runing.

Restart PC. It closes all running instances. Or use taskmanager to close it. Check if it works after restart. If not: Stop your virus-scanner. Use Installer and click repair.

thank you mister !!

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