I have been using the software for roughly a week now, even since my Prime 4 arrived. Only a few hours ago, I was still using the software but now I cant open the program at all. It just opens to a white screen and isn’t responding whatsoever?
Does anyone have any idea as to why this problem has popped up all of a sudden?
I’ve uninstalled and reinstalled the program but the same issue is still happening 
Firstly i would make a backup of your Engine Library, if you are using an external drive then it will be in a folder called Engine Library.
Uninstall the software again and ensure that you delete all instances of Engine [excluding your backup], if Windows based there will be Engine library folders in your Music folder.
Try reinstalling the software and see what happens.
Hi Revan,
I attempted this but the problem is still persistent… I’ve tried multiple things like making sure I only have 1 monitor plugged in, uninstall/reinstall, deleting my library folders incase of a corrupt file etc
Just a bit unsure what changed between being on the program and coming back to it an hour later.
This happened to me in the past and it was a PITA resorting to me reinstalling Windows although i would not condone doing that 
If you are running Windows look at your system restore points and restore to a time previous to this happening, you can always revert back to your current state if the system restore behaves badly.
Unfortunately the system restore didn’t appear to work
I really don’t want to reinstall windows, that shouldn’t be a needed thing for a program that was working this morning
Have you tried installing an older version then upgrading to 1.5 through say 1.3.4?
Yeah the same problem persists I’ve tried multiple versions now but still no luck… I’m going to try a different graphics card tomorrow as the program seems to be quite intensive on my 1060 for some reason.
It wouldn’t be so annoying if I hadn’t literally been using it every day for the past week
I presume you are running dual GFX cards, do you know you can tell Windows to use whatever GFX processor you want, i don’t think it will make a difference but you could give it a try.
I am not, just a single 1060 but I have a spare laying around which after switching them over, hasn’t solved the issue.
Man i feel your pain having been there, the only other thing i can think of is to try and create another profile and install to that see what happens, perhaps a registry clean wouldn’t go amiss.
I really don’t know what else to suggest, perhaps another user can chip in.
Thank you for trying to help though, I will test a new user profile after work and see how that goes.
EDIT: After the above advice, I made a new user profile. This allowed me to install the program and open it. Ended up doing a back up and pc format, now the program works on my user profile.
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