Hello, I am running the x1800 with two sc5000’s connected to it via usb hub and 2016 Macbook Pro with serato 2.5. It seems that since I updated the mixer to 1.6 i have had random disconnections between the mixer and my laptop. The sound will totally cutoff and i have to power the mixer off and on in order to re-establish my connection with serato. This only started happening since the 1.6 update. Any one else had any similar results? I never had any issues with the 1.5 firmware.
Tried using the other usb port on the mixer? Then on the laptop?
Tried unpluging the players and leaving just the mixer plugged directly into the laptop?
Did you follow the Serato optimization guide for osx?
Tried using the other usb port on the mixer? no, only have been using usb 1, i will try USB 2
Then on the laptop? yes, tried all 4 USB C connections on the laptop
Tried unpluging the players and leaving just the mixer plugged directly into the laptop? no
Did you follow the Serato optimization guide for osx? yes
Thanks for the suggestions @SlayForMoney
Ok, see if there is anything different using the usb 2 on the mixer and if you only use mixer and then let’s see what cable are you using because usb c connectors are shaite to be honest.
I will try that. But I never had the issue before i updated to v 1.6. Is there a way to go back to v1.5 without reseting the mixer to deafult?
The mixer resets itself with every update. I dislike that so much
@Lukas-We It doesn’t do it with every update. There is just something strange going on with my mixer and this latest 1.6 firmware update that i have done. I can’t reproduce it, because it happens randomly. As a test, i did a livestream with my Pioneer DDJ 1000srt controller last night and did not have any issues with disconnects from my laptop even playing videos.