Denon DJ Prime 2 repair

I have put my Denon DJ Prime 2 in for repairs at the beginning of August but the music store TechnoSound are telling me they can not get the part needed. I was told I need a new optical sensor as back spins do not work properly.

Does anyone know where or if these parts can be bought?

Hey @JustMe - Have you contacted our tech support? Iā€™m sure they can share some resources and maybe connect you with the parts department.

Thanks. I spoke with ImMusic support the other day and they were very helpful. I have passed on your number to TechnoSound so they can find the part needed and get it shipped.

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