Denon Dj MCX8000 Freezing

Dear Everybody! My MCX8000 console freezes after loading the home screen when I turn it on. I have already updated the software. Even then, it freezes. Has anyone seen this before? Thanks!

Very common fault due to a bad chip. Denon should fix it free of charge as its a well known problem.

Contact your local Denon support.


It is a hardware problem but lowering the brightness of the screen should be solved, but it is a problem for you to work with less brightness


Best just get the chip swapped instead of try to keep low brightness

Sorry, I can’t get to the settings. Before that, “Denondj mcx8000” freezes on the home screen.

Sorry to hear of the trouble!

Please visit the link below to contact our support team for further assistance.

Denon DJ Global Support

Our team will help to resolve this for you as quickly as possible.

Thank you for your patience.