Deck wont play in MOTOR mode, Wont Scratch and platter doesnt rotate (Brand new Deck)

Engine DJ Hardware Media Players
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1

Bound to be a RTFM… But new deck just arrived with an x1800.

Whenever I load a track (any track) the play button doesnt work. If I turn the Motor button off, works like a charm.

If I hold play, it plays for about half a measure and stops.

Happened before and after 1.4.1 update…

Cheers

A

2

Hello @Atsuhiko,

Is it possible to move the track in PAUSE mode with a platter, do some scrathing?

3

Good point, nope… does nothing at all…

4

Can You record a video on a phone to show us what is going on? What functions are on, what are off etc…?

5

Sure! thanks for helping though buddy…

6

OK, how tight is Your platter? That looks like the issue is relevant to the platter. Did You made a software update?

1 Like
8

Done is was a naff build, sent back to the store and replaced.