Charging indicator light flashes

When the battery is low when the power cord is connected, the LED indicator light will flicker and cannot be charged, but sometimes the LED will stay on for charging. Does anyone have the same situation?

The video cannot be viewed, please try this link

Hey Hawk - Happy to help. Could you DM me a link to the video? It does not seem to be playing on our end.

Ok, Try this link

Thanks for sharing - Can you DM us your information. We’ll need to have a technical support agent look at this. Please feel free to DM me your name, email, and phone and we’ll get you sorted!

Do you contact you by email? I have contacted the store where I purchased, they will help me deal with the after-sales service

Our team can contact you by email. If you submit a ticket via - they’ll respond much faster.