I upgraded my Prime 4 to the latest 1.5.1 to take full advantage of my Beatport Link access.
However, I’m experiencing problems accessing content via Prime 4 that won’t allow me to correctly load the desired content. The first upload works and when I want to upload the second one, the error message (see attached image) appears.
I wanted to make sure this was not due to a network access problem by switching to my TIDAL Access. With TIDAL, I don’t have any problem to access the contents.
Are you aware of this problem? What are the solutions?
I am having the same issue with my SC5000s.
Songs play fine and after a while one fails (may be network glitch ?) and then NO songs (even non-beatport link ones) can play. The “download popup” stays.
If I change layer then I can play the song that just failed on beatport or any other songs.
I need to reboot the player for things to work again.
Note: I am not in the US, but in Singapore, so I guess I am more likely to get an interruption.
I confirm in spite of being well covered in WIFI and that I have a total access to TIDAL without any problem, that there is a real problem at BEATPORT on Prime 4 to fetch content with the 1.5.1 update.
I have a Beatport Link Pro subscription and can’t fetch content; a window appears indicating : Track Not Available - This track is missing from the server " so the track is available and accessible via the BEATPORT interface on my Mac.
Me too with my prime 4. Beatport tracks not loading, error messages. Hangs on a downloading message as well. Only way to get out of that is to reboot device. Hopefilly a fix will come soon.