I cannot set the first hot cue point (red) on the left decks (1/3) on the Prime 4. I can do it in Serato DJ and see it on my laptop screen, but the first pad is not lit. Subsequent hot cue points do work. The first pad will be light blue if I hit the CUE button.
On the right decks (2/4), I do not have this issue and can set it no problem.
Anyone else have a similar issue? I have only had the Prime 4 for about 2 months - and thankfully I bought a warranty. Is this something I will need to send it in to get it fixed?
(I did search the forum to see if anyone had a similar issue but did not find any related searches).