So I just had my third gig with my new Prime gear yesterday (2x SC5000 + X1800) and it seems like the following is something that could happen every gig, as it happened both times before as well. It concerns me and I hope it will not happen again, but I guess it is a firmware bug.
So the issue was that I was playing a song on deck A and loaded a song on deck B (USB stick was attached to player A and formatted as exFAT, nothing else but the Prime library has been added to the stick). I could load the song to deck B without any issue and I could also hit cue & play and see the song playing, but there was no sound coming out of the unit. You could see this on the mixer as well as there was no peak for this channel at all. To resolve this issue, I had to reboot this specific SC5000. After I did that sound came out without any issues.
- 2x SC5000 (Firmware 1.2)
- 1x X1800 (Firmware 1.1.1)
- USB Stick: https://www.amazon.de/dp/B017TZBE7Q/ref=cm_sw_em_r_mt_dp_U_Lm1sBbEX9B78J
Is this a known bug or something you guys haven’t encountered yet and a ticket should be opened?