Platter not working on MC6000Mk2


Greetings Denon DJ Forum. I am new here and I have to say that I am really impressed with the Denon MC controller series. I have a 6000 that I keep in a flight case for my mobile events and a 4000 in a pelican case I use for on the go travel.

I have a question about my MC6000Mk2. Last week during an event both the platters just stop working in vinyl mode. I restarted Serato DJ and I’m still having platter issues. Turned of the vinyl mode on and off, that didn’t work. Any suggestions? Please help me.

Thank you all in advance