Inconsistent Jog Wheel Tension


My preference of tension is on the tighter side and the Sc5000 players dont disappoint. My problem with them is the tenstion wont stay consistant after the mid way mark on the adjust knob. For example, when beat matching my third or fourth nudge may requires alot more pressure. I also noticed the tensions difference in the same spot of the rotation if i manually spin the wheel a few full rotations. Additionally my second player does the same thing but not so much that I notice while in the mix.

Anybody else experence this ?


Yes, units are swapped and issue still same but retailer says they cant do any thing about it now cause they already swapped them. So same still inconsistent te Simon on the platter same as you described


Thanks for the feedback, you saved me the hassle of trying to get it replaced. Sure is dissapointing that there is no solution.


Well i was very early to get mine, so maybe i got replacement from the same faulty first batch… I read other comments that the platters should not have that issue so they might have fixed it later on or it is just something that can happen… I still hope there Will be a fix cause it is super annoying yes.


I had one of mine fairly early also and that one has a little of this too.


Yes having the same problem on both my decks. They where sent back to Denon to look at and repair which took most of March and when they came back still the same issue.One of the decks had loose screws rattling around in the bottom which gave me cause for concern which denon have been made aware of.I have asked for the decks to be replaced waiting to see what happens.


If I may ask a question is it normal that once you have hit the 3rd tension setting that the platters take on a lot of friction and become inconsistent rubbing and feeling awkward to rotate back and too, juts wondering I presume its a factory flaw or specific design, is this true for other users, making only the first 3 tension settings with the 3rd being just about acceptable ??


Yep both plays are the same. Mine are forever set to 3.


Yes, same here, it should be smooth all way round but is inconsistent in higher tension past 3.


I see what you mean with inconsistent resistance and the higher settings being problematic. That said, I like my resistance low, and even then all three players have slightly different rotation resistance on the lowest setting. The oldest is quite loose and smooth, while the newest has been the highest friction yet. I can mostly offset this by tweaking the higher resistance ones’ tension knob back and forth until some of the mystery friction goes away and/or turn the looser one up in resistance a bit. Not perfect, but pretty close. The newest one also had weird extra slight resistance when pushing down on the platter like it wasn’t sufficiently lubed or something, but tweaking that tension knob back and forth finally got that to go away I think.