Hi there, I am having a total nightmare with the X1800 update. To be honest I bought the whole rig but I’ve used the mixer quite sparingly as I’ve stuck with what i’m familiar with.
So I have a PC and have downloaded the update what I’ve done is as follows:
Download update
Attach cable to USB 1 and PC
Hold Tap, Back and FX Cue
Power on mixer
Follow steps until it hangs in data receiving
No progress from this point.
I left it for an hour then turned off the mixer and turned it back on and now it seems frozen!
Anyone any thoughts…?
It’s massively frustrating that Denon DJ couldn’t to a 1 minute video with the steps preceding the features update to help users with the update. We’re DJ’s not IT technicians!
Thanks Reese, I think I’ve done that. It comes up with the ‘do you want this app to make changes to your hard drive’ and hten2 set-up progress screens but then no way to ‘run’ it? IE to me there’s no way of pushing this into the mixer?
Perfect, thanks Reese… so for information after install anyone who reads this you need to find the firmware tool in your program files or just do a search in your start menu… mine is now updated! That was the part that I missed! Cheers!