So I’m on my Third Denon DJ MC4000.
My first one is still running, but has an issue every now and then. I’ve noticed there’s a short somewhere in the Volume fader area of the board. Because every now and then the music will just cut out. Then cut in and out. and also, if I press down on the metal near the left Volume fader, I can hear it through the music… So I believe a solder is loose… Anyway… It’s funny how I fix it… I’m like Fonzi… I just hit it with the middle finger knuck of my fist, and it’s back in action. But I just bought a New one, because my last show, it acted up on me and I was really embarrassed. I love this controller, and I’m not giving up on it.
It has one other issue and that is, the Left first “Cue” Trigger Pad has to be push very very hard. I’ve resolved this by just making Cue 2 My cue for all my downbeats… but it’s still annoying.
So having these kind of issues, just after my 1 year warranty has expired… What are my options in getting it repaired the right way? I live in the Nashville, TN Area, and need a Location or Repair Facility to mail it to.
Thanks So Much.