[UNDER REVIEW] Special characters causing problems

  • Software or Firmware Version: (1.2, 1.3.1, etc…)

1.3.1 SC5000M

I haven’t checked the non-Ms yet for this.

  • Steps to Reproduce: (Turn on unit, press button X, etc…)

Try to load a track with ą ę ś ć ż, ö, etc.

  • Expected Result: (ex: It does X…)

I expect it to load the track.

  • Actual Result: (ex: It does Y…)

It won’t load certain tracks of mine with special characters, like an ö. If I change it to Royksopp without it, the track loads.

  • Reproducibility: (ex: Happens 1 out of 10 times.)

Happens every time with the Röyksopp track.

  • Other Relevant Configuration Info: (ex: Plugged into a Windows 10 laptop.)
  • Operating System & Version (if applicable):


  • Link to Video Repro:

VID_20190626_162841.mp4 (2.0 MB)

Hey @Reticuli,

Thank you for the detailed report.

So far I have not been able to reproduce in my environment. I was able to load the files below to SC5000 v1.3.1, SC5000M v1.3.1, and PRIME 4 v1.3.2 without any issue. I loaded them via Folder system without running them through Engine Prime just like you demonstrate in your video.


It must be more than just the special character causing the behavior. Could you provide 2-3 tracks that this happens with?


Perhaps this has something to do with the limits of allowable characters in the used file system