[UNDER REVIEW] Dead Space At Start Of Track

  • Software or Firmware Version: (1.2, 1.3.1, etc…)

1.3.1 (the latest update)

  • Steps to Reproduce: (Turn on unit, press button X, etc…)

it’s intermittent and only happens occasionally

  • Expected Result: (ex: It does X…)

Load track. Expected result: the waveform is right there at the first transient.

  • Actual Result: (ex: It does Y…)

after about 2 hours it seems like the SC5000m adds 4 to 8 bars of blank space at the track start.

  • Reproducibility: (ex: Happens 1 out of 10 times.)

happens seemingly randomly during long sets

  • Other Relevant Configuration Info: (ex: Plugged into a Windows 10 laptop.)

plugged into Xone: DB4

  • Operating System & Version (if applicable):

  • Link to Video Repro:

HI @PlumWrinkles,

Thanks for the report!

So far, I haven’t been able to reproduce this in my environment.

What is your Track Start Position set to: Cue Position or Track Start?

I wonder if you’re using Cue Position and the initial cue is unknowingly set prior to first downbeat.