Unale to sync Thum Drive data

hellnegative · August 27, 2018, 8:30am

The icon just appears greyed out. Attempted multiple thumb drives.

jemabaris · August 27, 2018, 11:04pm

It’s a bug. Insert a second USB stick and it will become functional.

hellnegative · August 28, 2018, 5:17am

Adding the second drive did not fix the issue.

jemabaris · August 28, 2018, 8:22am

Are you on windows or Mac?

hellnegative · August 28, 2018, 2:24pm

Windows.vrgehy56ugu7u5r

jemabaris · August 28, 2018, 3:48pm

How many USB ports do you have? Have you tried populating them all?

hellnegative · August 28, 2018, 5:37pm

I have a total of 4 USB ports. I also have a plethora of drives. I have tried the following brands on all ports:

PNY ASTek Kingwin Patriot Kingston Sandisk

All are USB 3 as well as my USB ports. I tried it on my studio computer as well with the same issue. So, this occurs on 3 different types of USB controllers, not one. I also attempted it within multiple VM’s (including OSX) using an array of emulated removable media. The button is still greyed out. After reaching out on Facebook, this seems to be a pretty common issue.

RAO.DJ · August 28, 2018, 5:42pm

Worked like a charm for me! Bit silly to need yet another workaround but very glad for this one.

LargoS · August 28, 2018, 6:14pm

Only rears holes are an USB3

Front hole is an usb2 only.

With PNY those i am surprised they work in anywhere

hellnegative · August 28, 2018, 8:08pm

Viittaamme ohjelmistoon. Emme viittaa SC5000.

LargoS · August 28, 2018, 8:32pm

And ultimate he will be inserting the USB drives from the software to the hardware

jemabaris · August 28, 2018, 9:46pm

I’m not sure you understood me right. I don’t mean that you should try another port i mean you have to plug a stick in all ports at the same time. Did you do that?

hellnegative · August 28, 2018, 11:48pm

I dont have enough hands to access all 4 ports at once (1 on each side and 2 in the back), or if I am using my dock all 8 ports at once. lol. Now I know you are pulling my leg.

jemabaris · August 29, 2018, 11:27am

haha no man. I mean that there must be a stick in every drive. Doesn’t matter if you insert them all at the same time. I’m on a macbook with 2 ports. If they are all filled with usb sticks it works. I just thought that could maybe work on PC too if all available usb ports have drives in them.

hellnegative · August 29, 2018, 5:28pm

I will give that a whirl on my break today.

EDIT

Holy crap… THat worked

jemabaris · August 29, 2018, 10:09pm

Hehe glad it worked that way!

centertainment · August 29, 2018, 10:42pm

wait, so I have 4 ports, I need to plug in 4 usb drives just so I can use the SYNC feature?

jemabaris · August 29, 2018, 10:55pm

Not sure if it has to be 4 drives. I plugged a usb card reader and it worked. Just make sure all usb ports are in use.

hellnegative · August 29, 2018, 11:38pm

All 4 ports just need to be in use. I plugged my mouse dongle and a printer in and it still worked.

centertainment · August 30, 2018, 8:37pm

ill try it if I can find enough to plug in, I have a 2017 MacBook Pro so its all USB-C