Unable to download Engine Prime

Hello dear members of the Denon Dj community, I am a new member, thank you for creating this forum. I have a Denon platinum, Prime 4, from its acquisition to this day I cannot download the PREMIED ENGINE Software, I have an error that appears when I launch the download, help me solve this problem, I am obliged to use other software to prepare my pieces.

I am attaching the capture of screen of the error that appears when I launch the download, I have also tried several tricks and different internet browsers no solution.

Thanks in advance Djikis

https://cdn.inmusicbrands.com/denondj/EnginePrime/161/Engine_Prime_1.6.1_5f4b42a70b_Setup.exe

I think your location might be blocked. An option would be to use a VPN.