Hi - I have been doing a few things to try and remedy this issue and have had some progress.
Firstly I used the USB 3.0 cable that came with the controllers rather than my own - think this was the issue as SC5000 now pop ups in my Traktor Controller Manager, In/Out Port list - awesome.
However, one controller lights up and has some control of Traktor software functions but the other controller has no lights as does nothing.
The controller that works is not configured correctly as the Loop Scrolling knob/Cue button is controlling both decks in Traktor even when Deck A & Deck B are selected under the separate .TSI files that were imported. The select knob is moving 5 tracks at a time when turned once and the play button doesn’t respond either.
Am I correct in assuming only one controller needs to be connected to the laptop and the the two controllers linked with the Ethernet cable?
Apologies for my lack of config understanding but it’s not something I do everyday.
Thanks for your assistance.