The risks of grey importing a product from a different country

In Europe we have the Eu and its denon saying every country has its own warranty. If you buy a mac in Europe the warranty is for whole Europe not only the country you bought it.

Iā€™m sure you donā€™t.

Thatā€™s the ā€œoldā€ Denon spirit, for sure. Hopefully, the guys that are in charge now will handle things a little more appropriately.

The customer is king.

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That is Appleā€¦ we are talking about Denon.

KevinBasher, it doesnā€™t matter old or new, that is the rules/guidelines that Denon has in place and what the service centers and dealers agree to. When people try to justify their argument by saying ā€œsuch and such company will honor their warranty no mater where the item was boughtā€ is a mute point. There are other ā€œDJā€ related companies out there that do the same thing as Denon. Itā€™s unfortunate that some people feel itā€™s unfair, but those are the guidelinesā€¦

Anyway, the original poster was given valid choices/answers already by the Denon rep he contactedā€¦ closing thread.