The screen freeze issue on the 8000 was due to faulty memory ic’s. The ic’s that were used were made by Winbond - a reputable brand. Unfortunately when it come’s to mass production there is always a chance of getting a bad batch. The screen freeze issues only started after a period of time, so no quality control process would pick it up. There was no way of knowing which units had bad ram. Now if you look at the amount of people experiencing this P4 problem, compared to the amount of units sold, it’s only a few people, maybe 1% - if that much. Fortunately Denon are prepared to take responsibility and sort it out. Are controllers getting too complex? Well, If you look at the complexity of cellphones, no - not by a long shot!! No product can be manufactured to be 100% fault free. This type of thing happens to every electronic manufacturer in the world… Samsung, LG, Apple, etc etc… and yes even Pioneer.