Hi Denon Forum. I have anew Denon Prime 4 and have been organising my music on my PC using a combination of Windows Explorer and Media Monkey. The star ratings I have given the files over time are reflected in the metadata on the file, and show up in Media Monkey and in Windows Media Player for each track. However, when I add the music to ENGINE PRIME though, all the star ratings show up as if they have no stars, I can only adjust them in PRIME itself (this does not appear to write back to the original file either) “Comments” and other metadata such as album, artist that can be read by PRIME do appear to flow through (even artwork that was added in Media Monkey)
(apologies I can’t upload images to show this as a new user to the site)
How come this is the case? Is there something I am doing wrong.