I recently paid £50 for the “free” SoundSwitch trial and a “free” DMX dongle, and today had a notification that my order has shipped.
However, the tracking link provided does not work (leads to UPS site which complains that there’s no tracking number).
The email also has a blank order number, carrier is stated as N/A (although presumably it’s UPS) and also tracking number is stated as N/A.
How am I supposed to track the order?
EDIT: I get the feeling I’m not dealing with a professional company here. I just checked on the SoundSwitch site and although it lists the bundle I bought, it says “Shipped on N/A” despite the earlier email saying it’s shipped.
Also I visited the SoundSwitch “get in touch” web page - and the email address given has a spelling mistake! Apparently people are supposed to email email@example.com