Sound distortion on MC7000

Legacy Products Controllers
1

Hello, I have a problem with my console. It has happened twice in the evening. After 5 hours of mixing the sound begins to distort the output. There is a “buzz” in the speakers. I have to turn the console back on for the sound to be normal. thank you for helping me find the problem i use a macbook pro with serato macOS Catalina

Bonjour, j’ai un problème avec ma console. Cela fait deux fois que cela m’arrive en pleine soirée. Après 5 heures de mix le son commence a faire une distorsion en sortie. Il y a un “buzz” dans les enceintes. je dois rallumer la console pour que le son soit normal. merci de m’aider à trouver le problème

2

Whats the spec of the Macbook? Model year, RAM, CPU etc

Try increasing the audio latency in Serato next time it happens and see if the buzz goes away.

3

Model : macbookpro 2019 8go 1,4 intel i5

4

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This one right :point_up_2:t5:

Try adjusting the Audio Latency settings in Serato.

Make sure you are connected directly to the laptop and not with a USB hub.

I’m not sure how beefy the 1.4ghz Quad core i5 is, Serato support can help you

5

Thanks for the answer, I will also update the firmware

Right

6

This sound distortion issue after many hrs of use is a common Serato issue. See Serato forums.

Im using 2.3.2 which is the current for the last 2 months and fingers crossed this version seems great.