MC7000 - I’ve been everywhere in here and online. I’ve adjusted platter sensitivity, I’ve tested that I’m plugged into grounded outlets, I’ve taken my shoes off, I’ve done absolutely everything I can think of but I’m still having the issue. The vinyl button is on, I got to scratch and it acts weird (both platters), and then won’t scratch it moves like a jog and then it won’t play when pressing the play button. For play to operate correctly I restart software, turn off vinyl mode and then don’t attempt to scratch. I can search through the songs using the platter or needle drop and works perfectly just doesn’t work with scratching which I really need.
I’m using a Microsoft surface to powered USB hub. Hard drive is external portable Toahiba Canvio.
Any and all ideas are absolutely welcome. I’m close to giving up and trying a different brand but I’ve always been Denon since 2003! Thank you.