In the middle of DJing the other night one of my SC5000s froze up. It would not shut down until I pulled the power cable and when I try to turn it on now it gets stuck at the boot screen. The unit is running the latest firmware, 1.5.2. I had used the unit for maybe a dozen hours in all before this happened.
Is there a hardware reset I can try?
I’ve contacted support but it’s been almost a week and I haven’t heard back from them.