SC5000 disconnect from each other

Good morning,

I have two players, bought in April 2019 and they are running on the 1.5.1 engineOS and linked with the ethernet cable that came with them.

Just recently I am finding that after “a period of time” perhaps 10 minutes, I lose connection to the linked player and have to restart the player to get the link back.

Anyone finding this or have a solution please?

I have checked the lan cable and that’s fine

thank you :slight_smile:

Try to update to 1.5.2, maybe?

I thought 1.5.1 was the latest, usually my players tell me there’s an update!

Some times they do, some times they don’t. I don’t relay on this, just check denon dj website for the newest or follow the info on the forum here.

Thank you, updated and had a little rinse… next time I record a set, I’ll see how it goes :slight_smile:

Let us know if Your issue is gone.

Still happens since updating.

This past weekend I mixed for an hour and a half…for the first twenty minutes it kept happening. Then it stopped. Weird

How are you have them linked? Directly, or thru a switch/hub/router, or thru a X1800 mixer?

I suggest you to downgrade to 1.4 , if trouble still happen contact denon support

Same with my two units. There is no difference if the SC5000m connected directly or via the X1800 hub.

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