[RESOLVED] Dead Space At Start Of Track

  • Software or Firmware Version: (1.2, 1.3.1, etc…)

1.3.1 (the latest update)

  • Steps to Reproduce: (Turn on unit, press button X, etc…)

it’s intermittent and only happens occasionally

  • Expected Result: (ex: It does X…)

Load track. Expected result: the waveform is right there at the first transient.

  • Actual Result: (ex: It does Y…)

after about 2 hours it seems like the SC5000m adds 4 to 8 bars of blank space at the track start.

  • Reproducibility: (ex: Happens 1 out of 10 times.)

happens seemingly randomly during long sets

  • Other Relevant Configuration Info: (ex: Plugged into a Windows 10 laptop.)

plugged into Xone: DB4

  • Operating System & Version (if applicable):

  • Link to Video Repro:

HI @PlumWrinkles,

Thanks for the report!

So far, I haven’t been able to reproduce this in my environment.

What is your Track Start Position set to: Cue Position or Track Start?

I wonder if you’re using Cue Position and the initial cue is unknowingly set prior to first downbeat.

oops! i meant to check how I have it set but have failed to do so yet. I’ll report back.

This only happens intermittently and it’s usually on tracks that I’ve not yet set anything on with regard to hot cues or loops.

@PlumWrinkles please note this topic will be closed in 48 hours if the requested information has not been provided. Thank you for understanding.

1 Like

i’m set to “cue position,” so i suppose that sums’er up right there, eh?

Yep, that would explain it! Thanks for following up :slight_smile: