Request Denon to enable Serato prime 2 support

Why isn’t there serato support with prime 2?

I went to Guitar Center and was misinformed that I could use the Prime 2 with Serato DJ, they would not allow an exchange or return.

It took about a month to finally verify after talking to Serato and Denon that it wasn’t going to work

■■■■■ that the sales rep you worked with at GC mis-informed you. I would definitely bring that up with their manager. Also, might want to show em the below page.

I saw that serato dj released support for the Denon DJ SC Live 2… And it doesn’t seem fair to me that it doesn’t have support for the prime 2. I find it very bad for denon and serato to put aside these consoles that are just as expensive than the ones they released recently. From what I see it is not a compatibility problem, it is a net problem of theirs because the new denon sc 2 is almost identical to the prime 2