Hi Denon DJ Forum.
I’m having a difficulty transferring my Rekordbox Collection which has been imported into Engine Prime to the SSD drive in my Prime 4 DJ Console. I’ve followed the procedure for import, but when I place the Prime 4 in controller mode to see the SSD drive as a device, for some reason the Engine Prime software application shuts down (removed from my PC screen). My computer recognizes the SSD drive as a device but I’m unable to get the Engine Prime app to open. I’ve updated the EP to 1.3.1 & the Prime 4 firmware to 1.3.2. Any ideas or suggestions as to what might be the problem?