Prime crashes on load up

Engine prime keeps crashing on the client part of load up

Hi @Dr_Lung

Sorry for your trouble, but the information provided in your topic is very limited and therefore it is difficult to assist you properly here on the forum. Do you have more details? Which OS do you use? Which version of Engine Prime do you use? Does the PC meet the EP system requirements? Are you receiving an error message?

You can of course also contact the support of Denon DJ (Denon DJ Europe Tel: +44 (0) 1252 896040 or online trought the website of Denon

Hi I’m running Windows 10 and have had engine running i only downloaded it about a month ago was using it for about a week then i closed it down and when I came back to it it wouldn’t load up past the client part of the load screen