Power button not working!


#1

I just notice that at the end of my gig I wasn’t able to turn off my controller with the back button. I kept pressing it in and out and it just stays on. What can I do? also my screens don’t display the serrate tracks it only stays on denon dj blue screen.


#2

Both issues are hardware faults so your controller will require to be sent to service.


#3

You will need to make sure it’s on the latest update, then if this problem still occurs contact Technical Support: https://denondj.com/support


#4

ok thank you im going to check everything now. It’s weird everything was working and now this happens after a gig I had.


#5

The same thing happened to mine. I turned it on at a gig and afterwards I couldn’t turn it off. It was a hardware fault. I sent it away and had it fixed (under warranty fortunately). You will have to get it repaired.