Popping Sound on Mic Buttons

Engine DJ Hardware Standalone Controllers
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1

I am now on my second Prime Go. When I push the mic buttons (1 or 2) there is a popping sound in my PA. This happens even when no cables (XLR or 1/4") are plugged into the channels. Also- the volume knob is turned all the way down on Mic 1 and 2.

I have used all sorts of different setups, even plugged it into 3 different PA systems (Bose S1, Bose Compact and my bluetooth speaker)

I have run it through a mixer and same issue.

Anyone else have this problem? As a wedding DJ, it is not ideal to have a popping sound when turning the mics on and off.

Thanks Aaron

2

No popping on my Prime 4. Volume up, down, mic in, mic out. Nothing.

As silent as Denon replying to an email :joy:

1 Like
3

I would love that kind of silence haha! After being on hold for an hour they finally answered and said, hey were going on a 30 min break and will call you back in 90 minutes…still haven’t gotten a call

4

I just got my Prime Go and tested the Mic buttons and yes there is a popping sound.

/Erik

5

Does this happen both on battery and main power ?

6

Yes, both battery powered and plugged in it pops.

7

this is also a no go for the prime_go :frowning:

8

One comment I got from another tech support is that the mic buttons are not mute buttons but live on/off. The popping sound it makes is just like if you plugged a mic into a mixer with the levels up. If the master is down, it doesn’t pop. Not a great solution, and if that is the case, it should be noted in the manual.

I’m still waiting for a call/email back from Denon Tech…

9

I also noticed this sound. and I have to admit it’s not a good thing …

10

Mine pops as well, its a pretty nasty sound and one that would turn the audience’s heads for sure

1 Like
11

It would be great to hear from Denon. I can’t believe they would release this unit with that glaring problem. It had to have happened during demos.