No sound when playing sample on serato dj pro

i don’t get sound out when playing sample on serato, the sample will play but can’t figured out how to send the sound to main out, it is already selected in serato to go out on the main mix, it doesn’t matter what output i select the sound will not come out

Check the individual sample and general sampler volume In serato

I use the sampler on channel 1 on the X1800 and works fine.

This is how mine is

Works fine set on Main as well

How did You set up Your sampler volume? Maybe here is the key?

it was the master volume from the sample it was all the way down, not the individual sample volume