Important: Engine Prime 1.1.1 is not backwards compatible with Engine Prime 1.0. Switching back to 1.0 may cause undesired behavior and loss of collection integrity. We recommend backing up the Music/Engine Library folder as an extra safety precaution before upgrading. Engine Prime 1.1.1 is compatible with all versions of SC5000.
Bug Fixes:
History list order not being consistent between player and Prime
Content of history list not being consistent between player and Prime
Library Metadata column order was not saved to Prime preferences
Please post MCX8000 2.0 Beta issues in the MCX8000 2.0 Beta Defects and Issues section. There is a template for every new post which helps you report issues in a clear and orderly fashion so that Denon staff can take that information and then reproduce the problem you are seeing.
Help required. I have once again removed all engine software and files from my computer in an attempt to sort the problems out with the analysis of the tracks.
I have re downloaded engine 1.1.1 and turned off auto analysis and Serato so the only thing it can see is my ITunes library.
I have reformatted a Sandisk ultra flash drive 64gb which has been used on MCX 8000 and SC5000’s and started from scratch.
I have checked all tracks in my ITunes library to ensure all are MP3 44.100 KHz and range between 160 - 320 Kbps.
I have taken one of the effected tracks,Bobby Brown, Two can play that game from the album Now Dance Summer 94 which is 3.29 minutes long and copied from ITunes onto the stick along with all other tracks from this album then removed the stick, then loaded into the MCX and away we go, all works well.
So here is the problem. Analysis through engine and this is the same for all versions changes the track length to 1.44 mins all other tracks on the same album play fine. Try to play on the SC5000’s same thing and then try and play back in the MCX and now won’t play in that.
There is no reason these tracks should cause a problem it is totally random they are tracks that are part of albums downloaded at the same time treated in the same way with regards to file management.
I have spent a lot of time and effort making sure that all track are downloaded at source in the same way and only use ITunes as that source so it makes no sense that for every 20 or so tracks downloaded that one or two wont work in engine of any kind.
Have any other programs touched the tracks, such as programs to add lost or missing album art, programs to adjust levels, programs to tidy up tags or convert things?
By you managing to isolate particular tracks which are faulty it does give us an opportunity. Could you upload one of the affected tracks to a share service and pm me the link please. Our Declv team can then run some tests on the file.
Hi Gee
No, not been touched by any other programmes.
Yes, I can do that for you. I have sent some over in the past which were found to be fine and had been told that having looked at them the issue had been escalated to the states to be looked into.
Could you let me know how you would like them sent
Thanks for your help
Steve
The most likely thing is that something has contaminated the ID3 tags on the files. That could even have been at the iTunes stage.
It’s easy enough to blank out all the tags which are shown on iTunes/Right click etc, but not all of the 85 ID3 tags in a file are shown on-screen. Some tags dictate how the host device plays the file back. With this in mind It might be worth looking at downloading a tag remover program (there are a few free ones) and letting it remove all tags from the files. Add the important tags back in manually, eg: Song Title, Artist etc and see how the track plays and shows time etc.
Alternatively, pop a couple of the files on dropbox, or other file sharing service, if you’re happy to do so, and send me the links and I’ll apply tag stripping etc to the files and send them on to our development team.
Hi Gee
I have stripped the track of all ID3 tags and still the same problem.
I’ve have sent the tracks via Dropbox for you.
1 track after 1.1.1 had analysed track
2 track with stripped ID3 tags
