[NEED MORE INFO] Rekordbox Beat Grid & Hotcues Not Imported on Windows 10

When transfering music to engine prime , from rekordbox …cue points ,beatgrids ect sometimes dont transfer over properly in windows 10 , for example beat grid is out and no cue point


Could you use this format to report your bug: How to Write an Engine Prime Bug Report

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Hi @Phil78,

Thank you for your report. As @VesNL mentioned, please use the bug report template and provide more information on the behavior you are experiencing. It will difficult to reproduce and investigate without essential details. Thank you.

This is the format template that should be used when reporting bugs. It is also autopopulated when creating new threads in the Bug Report area.

  • Software or Firmware Version: (1.2, 1.3.1, etc…)

  • Steps to Reproduce: (Turn on unit, press button X, etc…)

  • Expected Result: (ex: It does X…)

  • Actual Result: (ex: It does Y…)

  • Reproducibility: (ex: Happens 1 out of 10 times.)

  • Other Relevant Configuration Info: (ex: Plugged into a Windows 10 laptop.)

  • Operating System & Version (if applicable):

  • Link to Video Repro:

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