I just got my Denon Prime 4 last week. I am used to organizing my music on Rekordbox. I downloaded some tracks the other day and combined that particular genre with my Rekordbox imported tracks to make a crate on Engine Prime. I transferred that crate to a flash drive. I’ve been mixing from that flash drive for a couple days now without updating it. Today I wanted to grid and hot cue the entire crate. I did it on my computer.
187 tracks I adjusted the grids and added 8 hot cues for each track, yes 8 hot cues for every track. It took me 12 hours working nonstop. I went to update my flash drive with the new data so I could improve my mixing so I tried dragging the crate from my collection into the flash drive on Engine Prime into the old Crate on my playlist, and it made duplicates. So I deleted the crate in my flash drive and copied it over again. I plug it into the Prime 4 and see no hot cues. Hmm.
So I try again, and this time I hit the sync button on the external section of Engine Prime. I figured that makes sense. I put the flash drive back in the Prime 4. Still no hot cues. Then I go to look at my crate in Engine Prime and notice none of the tracks have the hot cues that I just put on. Actually a few random ones do and I cannot even hypothesize why those ones in particular do. 95% of my work is gone, and I can’t seem to figure out why? Did the old flash drive data actually update the data that I just entered into Engine Prime? If so, why would an older set of data have the capability of replacing newer data? Is the data completely lost? The tracks that still have the cue points are duplicates in the Collection folder. Also I must note I still have not closed Engine Prime since starting this 12 hour cueing session. I didn’t even imagine that could possibly be an issue. Never had anything remotely similar happen with Rekordbox, Traktor, or Serato and I’ve been using them for 5 years.
Please, I want someone to tell me there’s a way to recover this data or I might lose my mind. Or if that’s not possible, explain what in particular I did to mess this up so I don’t do it again? My actions were intuitive yet this is a nightmarish scenario. It should not be possible to easily mess your data up this badly. I don’t want to hate my setup because of this software, I love the controller so much, but this might be the stupidest technology problem I’ve ever had.