Mcx8000 v2.5 screen error

Engine DJ Hardware Standalone Controllers
1

After upgrading V2.5, the right screen is not lit, and the left screen is lit but frozen

3

Connected to the computer can be used, but the screen doesn’t respond, and i can’t enter the menu

微信图片_20211120162235
微信图片_202111201622351920×1440 210 KB

4

I would re-do the firmware update by forcing the unit into the update mode.

7

How can i do it？My screen was froze。

How can i do it？My screen was froze。。

How can I force into update mode

8

Who can help me？

9

:no_mouth:Anybody here?

10

@ JWiLL

11

Just contact a service center.

If it’s one of the mcx8000 that had a bad display chip then usually it’ll be repaired by Denon, unless there’s any unusual circumstances.

1 Like
12

We have no after-sales service in china,should i send express abroad？