MCX8000 does not show cue on some tracks randomly

  • Software or Firmware Version: (1.2, 1.3.1, etc…) 2.1

  • **Steps to Reproduce: (Turn on unit, press button X, etc…)**Insert usb into the mcx8000 search for a track and load

  • **Expected Result: (ex: It does X…)**load the track with cue points correctly

  • **Actual Result: (ex: It does Y…)**some tracks do not show cue points

  • Reproducibility: (ex: Happens 1 out of 10 times.) All times

  • **Other Relevant Configuration Info: (ex: Plugged into a Windows 10 laptop.)**PC

  • **Operating System & Version (if applicable):**Windows 10 (1703) Engine Prime 1.3.2

  • Link to Video Repro:

If you load the tracks in Engine Prime on the PC, both the local library and the USB library have their cue points correctly, check the songs that did not show cue points on the MCX8000 to check if they had been exported correctly and everything was fine, usb themes had been exported with their cue perfectly

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Hi @El_Corsario

Please test for this once the beta firmware is available.

If you would like to participate in the private beta please check this topic for info. We plan to start testing next week.


Hi @jwill

With Prime 1.4 Beta, this is not happening to me, I will continue testing to confirm


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Ah great! Thanks for the update.

I’ll leave it open for now until we release the final version of Engine Prime 1.4.0.