Layer B no output sound

Engine DJ Hardware Media Players
1

When switching to layer B (sc6000), everything seems to be functioning as normal and I can load a track, but when I start play there is no output sound on the mixer (x1850).

I have checked cable out/in, have tried to use both RCA and digital. When switching to digital out/in, layer A plays fine, but still no B. Double checked the input select on the mixer. Channel level LEDs aren’t illuminating either. The lack of mixer activity from layer b to any channel on the mixer makes me assume there’s no signal coming in. Again, layer A works fine (also upgraded player to new firmware 1.6)

Any ideas?

2

check the following:

Connect Layer A to one mixer channel, check Audio. If Audio is okay connect Layer B instead of A. Don’t change anything on the mixer, use same mixer channel and cable as for Layer A. Check Audio again. Does it work?

3

Do you have broadcast mode turned on in you mixer?